Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of this website and the purchase of products from Frais Et Frais. By placing an order or using this site, you agree to be bound by these Terms.

Orders & Payment

All orders are subject to availability and acceptance by Frais Et Frais.

Prices are displayed in UAE Dirhams (AED) and include VAT where applicable.

Payment must be made in full at the time of placing your order, through the secure payment options available at checkout.

Frais Et Frais reserves the right to cancel or refuse any order at its discretion.

Product Information

We strive to ensure that all product descriptions, images, and details are accurate. However, slight variations in packaging or fragrance colour may occur.

All fragrances are supplied in original sealed packaging to ensure authenticity and hygiene.

Delivery & Risk

Risk in the goods passes to you upon delivery to your address.

Ownership of the products passes once full payment has been received.

Returns, Cancellations & Refunds

Orders can be cancelled before dispatch by contacting Customer Service. Once dispatched, standard return policy applies.

If a product is defective or incorrect, please notify us immediately and we will arrange for a replacement or refund.

Liability

To the fullest extent permitted by UAE law, Frais Et Frais shall not be liable for any indirect, incidental, or consequential losses arising out of your purchase or use of our products.

Our maximum liability shall not exceed the amount paid for the product in question.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.